Telegram Integration

Connect Seenty to Telegram to receive alert notifications via a Telegram bot in your personal chat or group. Telegram integration is available on Pro plans and above.

Telegram integration requires a Pro plan or higher. Upgrade from Workspace > Billing to enable this channel.

What you get

Telegram notifications are sent as formatted text messages with:

Alert type and severity -- Clearly labeled at the top of each message.
Resource details -- Monitor name, status, response time, and affected URL.
Incident context -- Severity, current status, and timeline for incident-related alerts.
Direct links -- Click through to the affected resource in your Seenty dashboard.

Setup

Create a Telegram bot

Open Telegram and search for @BotFather.
Send the command /newbot.
Follow the prompts to choose a name and username for your bot.
BotFather will respond with a Bot Token (e.g., 123456789:ABCdefGHIjklMNOpqrsTUVwxyz). Copy this token.

Get your Chat ID

You need the Chat ID of the conversation where you want alerts sent. This can be a private chat with the bot, a group chat, or a channel.

For a private chat:

Search for your new bot by its username and start a conversation.
Send any message to the bot (e.g., "hello").
Open this URL in your browser, replacing YOUR_BOT_TOKEN with the token from step 1:
```
https://api.telegram.org/botYOUR_BOT_TOKEN/getUpdates
```
Find the "chat":{"id":123456789} value in the response. This is your Chat ID.

For a group chat:

Add the bot to the group.
Send a message in the group.
Use the same getUpdates URL above.
Find the chat ID for the group (group IDs are negative numbers, e.g., -987654321).

Add the channel in Seenty

Go to Integrations > Notification Channels.
Click Add Channel and select Telegram.
Enter a name for the channel (e.g., "Telegram - Alerts Group").
Paste the Bot Token and Chat ID.
Click Save.

Test the integration

Click the Test button next to your new Telegram channel. A test message should appear in the configured Telegram chat within a few seconds.

Assign to monitors or policies

Add the Telegram channel to the monitors or escalation policies that should send alerts via Telegram.

Troubleshooting

Messages not appearing?

Ensure the bot has been started (you need to send /start to the bot in a private chat, or the bot needs to be added as a member of the group).
Verify the Bot Token and Chat ID are correct.
For group chats, make sure the bot has permission to send messages in the group.
If the bot was recently created, try sending another message and refreshing the getUpdates URL.

Bot was blocked or removed?

If you blocked the bot in Telegram, unblock it and send /start again.
If the bot was removed from a group, add it back and update the Chat ID if necessary.

The Bot Token is a sensitive credential. Anyone with access to the token can control your bot. Keep it confidential and regenerate it via @BotFather (/revoke) if you suspect it has been compromised.

Telegram

On this page